Rice - White short grain rice
*Processed in a facility that also processes shellfish
Packaging Mason JarStorage Always keep product frozen upon delivery.
"Meals Shipped to Your Door" shipments go out on the day indicated on the top left corner of the webpage or on the notice before the check out.
General ship out date for refrigerated items is Monday to Wednesday. The order will be shipped via UPS 1- or 2-Day Delivery with dry ice and ice packs.
Free refrigerated shipping over $70 for "Meals Shipped to Your Door" products is currently offered in select states (areas close to Northeast US) via UPS Ground 1 Day or 2 Days.
UPS Ground 1 Day Zone: CT, DE, MD, MA, NJ, NY, PA, RI, VT.
UPS Ground 2 Day Zone: GA, IL, IN, KY, ME, MI, NH, NC, OH, SC, TN, VA, WV.
We ship to other areas at a higher shipping cost via UPS 2nd Day Air Or USPS Express 1 Day. Please contact us if you have any questions or concerns about shipping to your area.
The package is shipped with NO signature required, and will be delivered in the same way you would normally receive other packages from UPS or USPS. However, You, or someone you designate, must be available to receive in person at the time of delivery OR collect the package on the same day of delivery (e.g. UPS driver leaves the package on the porch, garage door, etc. ) OR pick up from the post office or UPS store on the same day of delivery. We will send you tracking information to your email, so please look out for our email (check your spam folder). We are not able to guarantee the freshness of the package's contents if perishable items are left at room temperature for an extended period of time.
Your satisfaction is our goal. Every product we sell is hand picked by our team to ensure that you are receiving the best Korean products on the market. If a product you purchase fails to meet your needs, please let us know. We will be happy to arrange an exchange or refund.
Because of the nature of certain products sold by CK Living, LLC, the following items are non-refundable:
*Food Products - Products in this category may be returned if a defective or incorrect (due to our error) product was received.
*Cookware, Tableware, and Food Containers - Products in this category may be exchanged for store credit or a refund. Products must be unused and in new condition.
If you need to cancel an item, simply email us with your order number. The order must be labeled as "awaiting fulfillment".
*Your order may be labeled as "partially shipped." In this case, only the unshipped portion of your order may be cancelled. If you cancel a "partially shipped" order, a refund will be issued for only the unshipped portion of your order.
We offer 4 different shipping options:
For international shipping, we use USPS Priority International (6-10 days). Please ensure to check custom duties and import taxes for your shipping country.
International shipping may not be available for certain food and perishable products due to customs restrictions.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Once the order is shipped and leaves the U.S., it is beyond our control. Please check the tracking status regularly to receive updates. If the first delivery attempt fails, you must reschedule a pick up or delivery immediately. Generally, a package will be held in your country for only 2 weeks before it is returned to the shipper.
*Please note that the customer is responsible for any shipping cost for undeliverable mail (unless it is the direct result of our error).
Please provide Amazon order number for replacement.
Lid only for Medium with Lid and Large with Lid
Proof of purchase for the product is required to receive lid replacement. Please provide us Amazon order number in note section if the product is purchased from Amazon.
We only charge $5 handling fee plus shipping cost depending on the shipping address.